Welcome to Interpoet LLC’s Frequently Asked Questions page! We hope the following information will help answer some of your questions about our products and services.

  1. How do I place an order?

You can easily place an order through our website. Simply browse our products, select the items you want, click “Add to Cart,” and then follow the checkout process to complete your purchase.

  1. What payment methods are available?

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and other partner payment platforms.

  1. What are the shipping costs and times?

Shipping costs and times depend on your chosen delivery method and destination address. At checkout, you will see the available shipping options, their corresponding costs, and estimated delivery times.

  1. Can I modify or cancel my order?

If you wish to modify or cancel your order, please contact us as soon as possible. We will process your modification or cancellation request before the order ships. Once the order has shipped, it cannot be modified or canceled.

  1. Where can I check my order status?

You can check your order status on our website through the “My Account” page. You will also receive a confirmation email with tracking information so you can track your order progress in real time.

  1. Can I return the product?

Yes, we offer a 7-day money-back policy. You can request a return within 7 days of receiving the product, provided it is unused and in its original condition. Please see our Refund and Returns Policy for more details.

  1. What if I receive a defective product?

If you receive a defective product, please contact customer service within 7 days of receiving it. We will provide a replacement or refund depending on the circumstances.

  1. How can I contact customer service?

If you have any questions or need assistance, please contact our customer service team through the following methods:

Phone: (857) 857-7907
Email: support@interpoet.com

  1. Do you ship internationally?

We currently only offer shipping within the United States. We are considering expanding our international shipping options in the future, so please stay tuned for our updates.