Thank you for choosing Interpoet LLC! We are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, we are happy to assist you.
- Refund Policy
You can request a refund within 7 days of receiving the product. Please contact us within this period to process your refund. - Return Conditions
To qualify for a refund, the product must meet the following requirements:
The product is unused and in its original packaging.
The product remains in its original condition and labels, without any alterations.
- Refund Request Process
To request a refund, please follow these steps:
Contact Customer Service: Send an email to support@interpoet.com, providing your order number and a detailed reason for your refund request.
Approval: Our customer service team will reply to you within 1-2 business days, confirming your refund request and providing a return address.
Return the Product: After approval, please return the product to the return address we provided. You will be responsible for the return shipping costs.
Refund Processing: Once we receive the returned product and confirm its condition meets the refund requirements, we will process the refund within 5-7 business days. The refund will be returned to the payment method you used at the time of purchase.
- Non-Refundable Situations
Refunds will not be accepted in the following situations:
Requests made after 7 days.
Products that have been used or returned in unsuitable condition.
Products that have not been repackaged as requested or are missing their original labels and packaging.
- Other Issues
If you have any questions about our refund or return policy, please feel free to contact us by email or phone. Our customer service team will be happy to assist you.
Company Name: Interpoet LLC
Phone: (857) 857-7907
Email: support@interpoet.com
Address: 2316 MULUNDY WAY, LEXINGTON, KY 40511
Thank you for your support and trust in our products. We look forward to providing you with more excellent services!